The Advertising of Politics – and the Advertising industry in Politics

mackattack on 04 23, 2008

The political climate has changed, and even the tone of formerly dismissive Ministers like Nazri Aziz has changed. Parliament is full of young firebrands waiting to unleash their venom, and equipping themselves to dig right into what they perceive to be a rot in a rotten government.

What has this — you might ask — got to do with those of us in the advertising fraternity? Actually, lots.

Many agencies do business with the Government and even more have accounts in Government-Linked Companies (GLCs) such as Petronas, TM and its subsidiary Celcom, Malaysia Airlines and more. The spending of the Ministries and GLCs will come under close scrutiny. This will include how these companies spend their money to market their brands and products. Ad agency money, will no doubt come under close scrutiny.

Many agencies will have nothing to worry at first glance. Their businesses are above board, and many would have won the accounts after a vigourous pitch against other top agencies.

However, what may come into question is how well have all these ad dollars been spent. How has the mere change of a logo and resultant million ringgit campaigns benefitted the company’s stakeholder – which includes Malaysia through the investment of their tax dollars in these companies?

These, and a lot of other very tough questions will be asked in the August House of Parliament, by new MPs who will be keen to impress upon their voters that they made the right choice, and they would make a better Government than the present. These MPs will be hoping to send the right messages out – a bit like branding themselves – and they will no doubt not be sparing in their research. Jeff Ooi, one of Malaysia’s top blogger is now an MP. If you have read his blog then you can expect the same meticulous research, and his own fiery brand of criticism in Parliament. He’s even ‘advertising’ for research assistants and ‘little birds’ – essentially whistle blowers – to contact him. His target is Petronas, and what is happening to the petrol dollars the company brings in.

Some of this money would have been spent on making the brilliant advertising during festive season. Many call them mini-movies, as the highly talented Yasmin Ahmad weaves a tale amidst brilliant cinematography that touches almost everyone I know, have met or have spoken to.

There is no denying that Yasmin more than earned the money paid for those commercials. What Petronas probably has to defend would probably be the amount of money spent on those campaigns, and how has it benefitted their bottom dollar. Was such spending for the entertainment of millions of Malaysians translated into millions of Malaysians preferring Petronas over, let’s say, Shell. If so how did you come by that fact?

Tough questions will see clients with connections to the Government starting to shy from big budget ‘brand equity building’ campaigns and go for a more hard sell campaign, with more discernable ROI to show the shareholders, one which happens to be answerable in Parliament.

Already, companies like Rapp Collins and SalesForce.Com are making inroads into clients like credit card companies, airlines, celcos and virtually any type of business with a database of customers. Sales campaigns have a habit of often making more sense – or at least more comprehensible – to most people. Brand building campaigns, despite many case studies – ironically many written by industry professionals – have yet to completely convince a lot of people. Many think it is an imprudent use of money, and only should be done to show off your profits in affording such spending.

So government, or government linked clients would prefer to go the safe way if for anything, for the sake of self-preservation. Will advertising spending drop? Will more money go to players bringing in new and more effective tools?

I don’t know. Do you?

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Comments (4)

 

  1. Jeff Zweig says:

    hopefully some of this spending will be directed into digital channels where, done properly, every interaction and every result can be measured, analysed and subsequently quickly adjusted to deliver optimal ROI. digital is the only medium i know of where a campaign that is not performing as well as expected can be tweaked on the fly to improve results.

    jeff zweig
    chief guru, web guru asia
    http://www.webguruasia.com

  2. Janet Chan says:

    Hi Ham,
    I think the ad spend will drop among the GLC’s knowing that there have to be more careful now as there are new administrations at work and keeping an eye and questioning their every move.

  3. Discretee says:

    Interesting hypothesis. One in which it’s “assumed” that all Brand Development Campaigns do not result in ROI. I beleive, there are many Brand Value practitioners out there (in agencies and clients) who could effortless show the linkage. Secondly,if Brand Development Campaigns really do not result in delivering pre-agreed marketing & brand objectives then, pray, say why numerous private sector (non GLC’s) companies are investing in the same?

    I believe the issue here is of the “new MP’s” wanting to establish a “position” for themselves within Parliament. And therefore they are working to a plan. If that plan is to question how GLC’s are delivering to their stakeholders–its a good one. But not one where the advertising spend on Brand Development is going to be affected. That is a micro issue–ie a issue for the concerned GLC to address, plan and deliver to pre-planned objectives. Chances are the new MP’s are wanting the current breed of management in GLC’s (and respective Ministeries) to be more “accountable” by taking PLANNED & EFFECTIVE DECISIONS.

  4. The Hamster says:

    Hi Discretee,

    I am the author of the blog entry and your comment is something I completely agree on. Brand Development campaigns are a ’slow-burn’ method that creates good fundamentals in terms of internal motivation for staff to be associated with a ‘cool’ brand and customer perception of brand value. In the mid to long run, any company that overlooks brand development is going to find themselves in dire trouble.

    The point I am making is that not all brand development campaigns work. As you say yourself “I beleive, there are many Brand Value practitioners out there (in agencies and clients) who could effortless show the linkage.”

    No arguments there. But will there be casualties when stakeholders see the need to bootstrap ailing GLCs by improving services and processes to match the brand promise. The greatest campaigns have failed purely because while the brand positioning is brilliant, internally companies have failed to deliver on the brand promise. Comm/Brand Managers often do not have the authority to push internally for processes that fit the brand imagery they project, and this leads to disaster. [Case Study: Proton -- Brilliant campaigns, Lousy Product.]

    Thanks for your comments, please feel free to engage us some more. It is readers like you that drive people like me to blog> :)

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